Practical lessons, top tips and insights from leading
HR directors across sectors for surviving and thriving during the challenges of the COVID-19 pandemic
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From closing the doors and furloughing workers to homeworking and pivoting the business, leading HR directors from across hospitality, technology and food and drink reveal how their businesses are faring during COVID-19, the role they have played and how employee decisions have been taken.
Learn from HR directors' successes and mistakes:
• What's the right amount of communication?
• How best to run virtual teams
• Preparing for 'return to work'
• Maintaining productivity
• Prioritising health and safety
• The emotional stages your employees will go through.
• How to engage both your remaining workforce and furloughed workers
• How to help all your employees manage change at pace
• Communication techniques for managers and leaders
• Ensuring your employer and consumer brand is not damaged as you make difficult decisions.
Chief People & Culture Officer
As chief people and culture officer for the London-based Dorchester Collection, Eugenio is responsible for all aspects of HR, learning and development, employee and guest engagement, innovation and corporate responsibility, working with all functions to ensure its people are the cornerstone of every business decision. Eugenio has more than 25 years of operations and people resources experience and likes to challenge the status quo and disrupt traditional ways of thinking.
Nalin joined EXL as EVP and CHRO in 2014 having previously held global HR leadership roles at Nutreco NV, Tata Global Beverages, The Coca-Cola Company, British American Tobacco and ITC. He is tech, HR and strategy focused and develops his team to become all-round business people who play key roles in driving strategy and performance across the board. Nalin is an urban dweller, having lived and worked in many cities within India and abroad, including Zurich, London, Amsterdam, Sydney, and now New York.
Having graduated in engineering David began his career in manufacturing and quickly realised he was fascinated by how people behaved in relation to change and the relationship between this and leadership behaviour. He worked in continuous improvement roles in Mitsubishi Corporation and Lennox Industries plus in HR in Carlsberg and Christian Salvesen/ Norbert Dentressangle before moving into fresh produce as group HR director of Produce World. Eight years later he joined Total Produce.
Head of People and Learning
Brewhouse & Kitchen
Hayley focuses on human-centric talent and HR initiatives that enable business to grow and scale with a strong internal culture, values and purpose. She heads up people for UK pub company Brewhouse & Kitchen, which was recognised as the number 19 Fast Track 100 in 2018 . She was fundamental in the development and delivery of the new level 4 brewer apprentice and in 2019 co-founded Beers and Peers, which gathers hospitality HR professionals together to collaborate on industry wide projects and issues.
Michael started his career in the NHS as an HR professional before moving into financial services in the City of London. He has spent the last 15 years running businesses in the career and talent management industry, helping more than 75,000 people successfully manage their careers. He has turned around a failing business, helped accelerate SME growth and worked as a CEO of an AIM listed plc. Michael has an MBA from Warwick Business School and is a frequent commentator in the press, TV and radio.
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